FAQ FOR HOMEOWNERS
You have questions. Citadel Roofing & Solar has answers.
Solar FAQ
General Solar
Solar panels capture sunlight through photovoltaic (PV) cells that convert it into electricity. An inverter turns that power into the type of electricity your home uses every day. If your system produces more energy than you need, the extra power can charge your battery or flow back to the grid for credits on your bill. Learn more about how solar works.
Solar power saves you money by cutting your monthly electric bill, reduces your carbon footprint, and increases your home’s value.
Yes. California’s high electricity rates and abundant sunshine make solar a smart investment. You can cut energy costs, increase your home’s value, and stay powered during outages with a battery.
The energy your panels produce first powers your home. Extra energy either charges your battery (if you have one) or flows to the grid, earning you credits from your utility.
Yes. While NEM 3.0 has changed the solar incentives, adding battery storage is now more important than ever. A battery helps you:
- Maximize the use of your solar energy
- Avoid high utility rates during peak hours
- Maintain backup power during outages
Learn more in our blog: The Pros and Cons of California’s NEM 3.0.
Most solar systems last 25 to 30 years or longer. Even after that, panels continue producing electricity, though efficiency may gradually decrease.
Yes. Some panels are built to handle heat better than others. Modern solar systems are designed to keep producing even on the hottest California days. When you work with Citadel, we’ll recommend equipment that performs reliably all year long so you get steady power no matter the weather.
Yes, but only if you add a backup battery to your solar system. While solar panels alone shut down during outages for safety reasons, pairing your system with a battery gives you reliable backup power when the grid goes down. Learn more about solar battery energy storage.
Yes. Solar panels still produce power on cloudy days, just at a lower rate. California’s abundant sunshine easily offsets occasional cloudy weather.
Making solar panels does use energy and materials. But once installed, they produce clean electricity for 25-30 years with zero emissions. Solar panels offset their manufacturing carbon footprint within 1-2 years, and then continue generating clean energy for decades.
Solar will dramatically reduce your carbon footprint, though reaching absolute zero depends on your energy use and the size of your solar system.
Paying for Solar
You can pay upfront for maximum long-term savings, or choose flexible financing options like prepaid leases and solar loans. Many homeowners prefer financing so they can start saving without large upfront costs. You can learn more about solar financing options in our guide.
Yes. Solar starts saving you money as soon as your system is turned on. By producing your own power, you reduce what you buy from the utility and avoid future rate increases. Many California homeowners cut their electricity bills by 90% or more.
Studies show that rooftop solar reduces the average annual electricity bill by around 90-94%. Your exact savings depend on your energy use patterns, system size, and local utility rates. During your consultation, we’ll give you an estimate based on your home and energy needs.
California utilities charge higher prices during the late afternoon and evening when demand peaks. If you add a solar battery to your system, you can avoid those high rates by storing extra power and using it during peak hours. Learn more about how batteries maximize your solar savings.
Solar Installation
The number of panels you need depends on your home’s energy use, roof size, and sunlight exposure. Most California homes need 15 to 25 panels. Citadel engineers will design a system that fits your needs and goals.
The process starts with a roof inspection and system design. Once permits are approved, we mount the racking, attach the panels, and connect the wiring and inverter(s) that turn sunlight into usable power. Your system is then inspected, tested, and connected to the utility grid so you can start saving right away.
The process typically takes 1 to 3 months from your first consultation to final installation. This includes design, permitting, installation, and inspection.
Most California roofs work well for solar. The best roofs face south or west, have minimal shading, and are in good condition. If your roof needs repairs, it’s best to address that before installation. Read more about which types of roofs are best for solar.
Yes! You can add panels later if your energy use increases. We can design your system with future expansion in mind.
Solar systems need very little upkeep. Keep panels clear of leaves, dust, and debris for optimal performance. In most areas, rainfall keeps panels clean, but an occasional light rinse helps maintain efficiency.
Most solar systems include monitoring software that tracks your energy production in real time. You can check performance through a mobile app or web portal to see how much power your system generates and how much energy you’re using.
Look for a company with proper licenses, insurance, and positive customer reviews. Check their experience, warranty offerings, and customer service track record. A reputable installer will provide clear pricing, answer your questions, and guide you through the entire process. Read more about what makes a solar contractor trustworthy.
In California, HOAs can’t prohibit solar installations but may have design guidelines. We can prepare the required documents and work with your HOA to meet their standards while keeping your project compliant with state law. Here’s a detailed guide on navigating HOA requirements for solar.
Solar permitting requirements vary by location, but the Citadel team handles the process from start to finish. We’ll submit applications, schedule inspections, and coordinate with your utility to get your system approved.
No. When installed correctly, solar panels won’t harm your roof. They’re attached using sealed mounts that prevent water damage and maintain your roof’s structure. In many cases, panels actually protect the roof surface from the weather.
Home Value & Moving
When you sell your home, the solar panels typically transfer to the new owner, which can make your property more attractive to buyers. If you financed your system, you’ll need to either pay off the loan or arrange for the buyer to assume it. Transferring solar panels to a new owner is straightforward with proper documentation. Learn more about buying a home with solar panels in our blog.
Yes! Studies show that homes with solar panels typically sell for more and faster than comparable homes without solar. Buyers value the lower energy costs and energy independence that solar provides. In California’s competitive real estate market, solar can be a big selling point.
No. California’s Active Solar Energy System Exclusion law prevents solar panels from increasing your property taxes, even though they add value to your home. This protection is currently in effect through the end of 2026.
Storage FAQ
General Energy Storage
Solar batteries let you use your own solar power anytime, day or night. They provide backup power during outages, help you avoid high utility rates during peak hours, and maximize your solar investment by storing excess energy instead of sending it back to the grid at lower rates under NEM 3.0.
Solar batteries store the extra electricity your panels produce during the day. When your panels aren’t generating power, like at night or during cloudy weather, you can use that stored energy instead of buying electricity from your utility. You can also use stored power during expensive peak hours to maximize your savings.
Most solar batteries come with a 10-15 year warranty. Battery lifespan depends on how often you use it, the type of technology, and climate. Even after the warranty period, batteries typically continue working but may hold less charge than when new.
Yes! The most common types are lithium-ion batteries (like Tesla Powerwall) and lithium iron phosphate batteries (like Enphase and Franklin). These differ in capacity, power output, and features, but all are designed to work seamlessly with home solar systems. We’ll help you choose the right battery based on your needs and goals.
Extreme temperatures can impact battery efficiency. Most modern solar batteries are designed to operate in a wide temperature range and include thermal management systems to maintain performance. In California’s climate, batteries typically perform well year-round, especially when installed in garages or other protected locations.
Yes, you can install a solar energy storage system even if you already have a solar energy system. This can be a great option if you’re looking to enhance your energy independence and have a reliable backup power source. However, it’s essential to work with a knowledgeable installer to ensure the new storage system integrates effectively with your existing setup.
Solar batteries should never be thrown in the trash. When they reach the end of their life, contact your installer or battery manufacturer for proper disposal and recycling programs.
Yes! Your battery can store solar energy during the day and use it to charge your EV at night, so you can charge your car with clean energy and save even more. Just make sure your battery system is sized to handle both your home’s energy needs and EV charging.
Installation
The number of batteries you need depends on your home’s energy use and your goals. If you want backup power for essential appliances during outages, one battery is likely enough. For whole-home backup you’ll need multiple batteries.
Yes! Most solar battery systems are designed to be expandable, so you can connect multiple batteries to increase your total storage capacity. This is helpful if you want whole-home backup or if your energy needs grow over time.
Yes! Batteries work with existing solar systems and are compatible with leading manufacturers. Adding a battery helps you maximize your solar investment so you can use your stored power at night, during peak utility hours, and even during outages.
Outages
Yes! If you have a battery paired with your solar system, you’ll have backup power when the grid goes down. Without a battery, your solar panels automatically shut off during outages for safety reasons. A battery gives you reliable power to keep your home running no matter what’s happening with the grid.
It depends on what you’re powering and how much energy you use. If you focus on essentials like your refrigerator, lights, and Wi-Fi, a single battery can keep you going for a day or more. Running your whole home with AC and major appliances will drain the battery faster.
Savings
Absolutely! Your battery helps you save money by storing solar energy during the day and using it during expensive peak hours in the evening. Instead of buying power from the utility when rates are highest, you’re using your own stored energy.
California’s SGIP program offers rebates for qualifying battery systems, with higher amounts available for low-income households and those in high fire-risk areas.
The main rebate program for California homeowners is SGIP. Eligibility and rebate amounts vary based on your location, income level, and whether you’re in a high fire-risk zone. When you work with Citadel and we handle your rebate application and help you secure maximum savings.
Roofing FAQ
General Roofing
Look for warning signs like curling or missing shingles, visible sagging, leaks inside your home, or a buildup of shingle granules in your gutters. If your roof is over 20-25 years old, it’s likely time for a replacement even if you don’t see obvious damage.
Start by contacting our team at Citadel. We’ll inspect your current roof and assess its condition. Then we’ll walk you through material options, timeline, warranties, and what to expect during installation and cleanup.
Look for proper licenses, insurance, and positive customer reviews. Check their experience, warranty offerings, and customer service track record. A trustworthy contractor will provide transparent pricing and answer all your questions.
Choosing based on price alone, not verifying licenses and insurance, and not checking references. Working with an experienced, licensed company like Citadel ensures the job is done right.
Absolutely. A new roof not only protects your home but also improves curb appeal, both of which boost property value. Appraisers often factor in the age and condition of a roof when evaluating a home.
Yes, and that’s one of the biggest benefits! Modern materials and proper ventilation help your home stay cooler in the summer and warmer in the winter. We design energy-efficient systems for year-round comfort and long-term savings.
Roof installations can’t happen when rain is in the forecast, since moisture affects how materials seal. Citadel schedules projects during clear, dry periods so your roof is installed safely and lasts as long as it should. Planning your project for the dry season will help avoid delays.
Homes in wildfire-prone areas are safest with Class A fire-rated materials like metal, tile, or asphalt shingles. These materials resist sparks and embers much better than wood.
From the ground, look for missing or damaged shingles, debris buildup, and signs of sagging. Check your attic for leaks or water stains. If you notice any damage or aren’t sure what to look for, contact us for a professional inspection. It’s safer and more thorough than climbing up yourself.
Installation
Popular roofing materials include asphalt shingles, tile, metal, TPO, PVC, and roof coatings. The best choice depends on your home’s structure, budget, local climate, and style preferences.
Most residential roof installations take 1-3 days, depending on the size of your roof, the materials used, and weather conditions. We’ll give you a clear timeline during your consultation so you know exactly what to expect.
It depends on the extent of the damage and your roof’s age. While it’s technically possible, replacing just one section can lead to mismatched materials and uneven wear.
Clear your driveway to make room for materials. Make arrangements for WFH and pets, and let your neighbors know work is happening because it can be noisy.
Keep your gutters clean, trim overhanging tree branches, inspect for damage after storms, and address small issues before they become bigger problems.
It is not recommended. Covering old shingles can hide damage and shorten the new roof’s lifespan. At Citadel, we remove old materials before installing your new roof so we can inspect the decking, repair any issues, and give you a clean, durable foundation that lasts.
We stand behind every roof we install with a 10-year workmanship warranty. We also use materials with manufacturer warranties so your roof is protected from all angles. If you’re adding solar, you can learn more about how solar and roofing warranties work together.
The cost of a new roof varies widely based on size, materials, and location. On average, homeowners can expect to pay between $5,000 and $15,000 for a new roof, but different materials or complex jobs can increase the investment.
From the ground, look for missing or damaged shingles, debris buildup, and signs of sagging. Check your attic for leaks or water stains. If you notice any damage or aren’t sure what to look for, contact us for a professional inspection. It’s safer and more thorough than climbing up yourself.
Roofing + Solar
Yes. California encourages the use of reflective “cool roof” materials that help lower cooling costs and improve comfort. You can check for local incentives here.
You can, but it’s not ideal. Removing and reinstalling solar panels adds significant cost to your roofing project. If your roof is older or needs repairs, it’s much more cost-effective to replace it before installing solar.
Small upgrades can make a big difference. Adding attic insulation, improving ventilation, or applying a reflective coating can make your home more energy efficient and comfortable year-round.
Yes! Most modern roofs are built to handle the added weight of solar equipment with no problem.
Financing FAQ
We offer flexible financing options like prepaid leases. You can learn more details about your options here, or give us a call, and we can talk about the best fit for you.
Citadel partners with trusted lenders to help you get home improvement loans at competitive rates. We can help guide you through the process and find options that fit your budget.
- The Federal Investment Tax Credit (ITC): Covers 30% of your solar and battery costs, but only for systems installed and operational by December 31, 2025.
- Net Metering (NEM 3.0): Earn credits when your system sends excess energy to the grid.
- SGIP (Self-Generation Incentive Program): Offers rebates for qualifying battery storage systems, with higher amounts available for low-income households and those in high fire-risk areas. Learn more in our SGIP guide.
More Questions?
We’re happy to help! Contact the Citadel Roofing and Solar and we’ll help get you answers for your unique situation.
